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How Taflow works

From QR scan to payment — a clear flow for guests and staff.

How it works

From QR scan to a free table.

Six simple steps guests follow intuitively — and your team sees every one of them live.

  1. Step 01

    Scan the code at the table

    The guest points the camera at the QR code. The menu opens in the browser — no app, no sign-up. The system instantly knows which table they're at.

    • No install
    • Table context
  2. Step 02

    A menu in the guest's language

    Polish, English, German, Ukrainian — one tap. Categories, descriptions, allergens and prices in a clear view, tourists included.

    • PL · EN · DE · UK
    • Allergens
  3. Step 03

    Their own cart, their own choices

    Every phone has its own cart, so there's no mess at the table. Variants, add-ons and notes like “no onions” reach the kitchen exactly as typed.

    • Notes
    • Variants and add-ons
  4. Step 04

    The order hits the floor in a second

    The staff panel receives the order in real time: table number, items and notes. The waiter accepts it with one click.

    • Real time
    • No paper
  5. Step 05

    A waiter in one tap

    A question about the wine? Extra cutlery? The guest calls staff from the phone, and the waiter sees an alert with the table number and a wait timer.

    • Alerts
    • Priorities
  6. Step 06

    Payment without the wait

    Online on the phone or with staff — you decide how your venue works. Guests don't wait for a card terminal, and tables free up sooner.

    • Online payments
    • Faster turnover
The real product

Not a mockup. This is what guests see.

Recordings of the working app — exactly what appears on a guest's phone after scanning the code.

Browsing the menu

Categories, descriptions and prices — smooth, right in the browser.

Cart and checkout

A few taps from choosing to a sent order.

Staff panel

The whole floor. On one screen.

The FLOOR view shows the status of every table, the WAITER view shows the task queue. Everything updates live, and after a dropped connection the panel resyncs on its own.

panel.taflow.pl/staff/floor

13/18

tables occupied

2

Alerts

1:08

avg. wait

1
2Free
3
4
5Free
6
7New order
8
9Free
10
11
12Free
13
14Waiter call
15
16Free
17
18
New orderWaiter callPayingSeated

Alerts (2)

  • Table 14

    Waiter call

    0:47
  • Table 7

    New order

    0:18

Alerts with a wait timer

See instantly who has been waiting longest.

Accept in one click

One by one, or every order for a table at once.

History and table close-out

The full picture of the shift and a clean end to every visit.

Demo

See Taflow in your venue.

A 15-minute call, a live walkthrough and concrete numbers for your floor. No commitment.

  • A walkthrough of the guest app and staff panel
  • Pricing tailored to your number of tables
  • A reply within 24 hours

Prefer email?

kontakt@taflow.pl

By sending the form you agree to be contacted about the demo.